Microsoft Dynamics 365 Services & Pricing
End-to-end CRM, ERP, Power Platform, data migration, and managed services — delivered by certified consultants with 20+ years of enterprise IT experience. Transparent pricing. Real results.
What We Do
Our Dynamics 365 Service Areas
From initial licensing and implementation through to post-go-live managed services — GMDS covers the full Dynamics 365 lifecycle.
CRM Applications
Sales, Customer Service, Field Service, Customer Insights — end-to-end CRM implementations tailored to your customer engagement model.
From $8,000 →ERP Applications
Finance, Supply Chain Management, Business Central, HR, and Commerce — full ERP deployments and migrations from legacy platforms.
From $15,000 →Power Platform
Power Apps, Power Automate, Power BI, and Power Pages — custom apps, automated workflows, and interactive dashboards built on Dataverse.
From $3,000 →Data Migration
Structured extraction, transformation, validation, and loading from Salesforce, SAP, Oracle, Sage, QuickBooks, and custom legacy systems.
From $3,000 →Managed Services
Ongoing D365 administration, monitoring, helpdesk support, and continuous improvement — flexible monthly retainer tiers.
From $1,500/mo →Training & Enablement
Role-specific end-user, admin, and power user training programs. Custom materials, change management, and train-the-trainer certifications.
From $2,500/day →Advisory & Licensing
Licensing optimization, roadmap planning, architecture design, and RFP support — clarity before commitment.
From $2,000 →Transparent Pricing
Pricing by Service Category
All prices in USD. Final quotes are based on formal scoping. Click a tab to explore each service category.
| Service / Module | Engagement Type | Price Range | Est. Timeline |
|---|---|---|---|
| Sales — Basic Implementation | Fixed Price | $8,000 – $20,000 | 4–8 weeks |
| Sales — Full Implementation | Fixed Price | $20,000 – $60,000 | 8–16 weeks |
| Customer Service Implementation | Fixed Price | $15,000 – $50,000 | 8–14 weeks |
| Field Service Implementation | Fixed Price | $25,000 – $75,000 | 10–20 weeks |
| Customer Insights (Marketing) | Fixed Price | $20,000 – $55,000 | 8–16 weeks |
| CRM Customization & Dev | Time & Materials | $150 – $250/hr | Ongoing |
| CRM Health Check / Audit | Fixed Price | $2,500 – $6,000 | 1–2 weeks |
| CRM Training Package | Fixed Price | $3,000 – $10,000 | 1–3 days |
| Service / Module | Engagement Type | Price Range | Est. Timeline |
|---|---|---|---|
| Business Central — SMB Implementation | Fixed Price | $15,000 – $50,000 | 8–16 weeks |
| Finance & Operations — Full ERP | Fixed Price | $80,000 – $300,000+ | 6–18 months |
| Supply Chain Management | Fixed Price | $60,000 – $200,000 | 4–12 months |
| HR Module Implementation | Fixed Price | $20,000 – $60,000 | 8–14 weeks |
| Commerce (eCommerce + POS) | Fixed Price | $40,000 – $120,000 | 3–8 months |
| ERP Customization & Dev | Time & Materials | $175 – $275/hr | Ongoing |
| ERP Upgrade (per version) | Fixed Price | $10,000 – $50,000 | 4–10 weeks |
| ERP Training Package | Fixed Price | $5,000 – $20,000 | 2–5 days |
| Service / Module | Engagement Type | Price Range | Est. Timeline |
|---|---|---|---|
| Power Apps — Canvas App (simple) | Fixed Price | $5,000 – $15,000 | 2–4 weeks |
| Power Apps — Model-Driven App | Fixed Price | $10,000 – $35,000 | 4–10 weeks |
| Power Automate — Workflow Package | Fixed Price | $3,000 – $12,000 | 1–4 weeks |
| Power BI Dashboard Package | Fixed Price | $5,000 – $20,000 | 2–6 weeks |
| Power Pages / Portal Development | Fixed Price | $15,000 – $45,000 | 6–12 weeks |
| Custom API / Azure Integration | Time & Materials | $175 – $275/hr | Ongoing |
| Power Platform Governance Setup | Fixed Price | $6,000 – $18,000 | 2–4 weeks |
| Service / Module | Engagement Type | Price Range | Est. Timeline |
|---|---|---|---|
| CRM Data Migration (< 100K records) | Fixed Price | $5,000 – $15,000 | 2–4 weeks |
| CRM Data Migration (> 100K records) | Fixed Price | $12,000 – $35,000 | 4–8 weeks |
| ERP Data Migration (Finance) | Fixed Price | $20,000 – $80,000 | 6–16 weeks |
| Full Tenant Migration | Fixed Price | $30,000 – $100,000+ | 8–20 weeks |
| Data Cleansing & Deduplication | Time & Materials | $125 – $200/hr | Varies |
| Data Assessment & Mapping | Fixed Price | $3,000 – $8,000 | 1–2 weeks |
| Service / Module | Engagement Type | Price Range | Est. Timeline |
|---|---|---|---|
| Basic Support (email, 8×5) | Monthly Retainer | $1,500 – $3,000/mo | Ongoing |
| Standard Support (ticket + phone) | Monthly Retainer | $3,000 – $6,000/mo | Ongoing |
| Premium Support (dedicated PM) | Monthly Retainer | $6,000 – $15,000/mo | Ongoing |
| Admin-as-a-Service (part-time) | Monthly Retainer | $2,500 – $5,000/mo | Ongoing |
| Managed Dev Block (40 hrs) | Block Hours | $6,000 – $10,000 | Per block |
| System Health Check (monthly) | Fixed Price | $1,200 – $2,500/mo | Ongoing |
| Service / Module | Engagement Type | Price Range | Est. Timeline |
|---|---|---|---|
| End-User Training (virtual, per day) | Fixed Price | $2,500 – $4,500/day | 1–5 days |
| Admin / Power User Training | Fixed Price | $3,000 – $7,000 | 2–4 days |
| Custom Training Materials Package | Fixed Price | $5,000 – $15,000 | 2–4 weeks |
| Change Management Program | Fixed Price | $10,000 – $30,000 | 4–12 weeks |
| Adoption & Enablement Consulting | Time & Materials | $150 – $225/hr | Ongoing |
| Service / Module | Engagement Type | Price Range | Est. Timeline |
|---|---|---|---|
| Licensing Assessment & Recommendation | Fixed Price | $2,000 – $5,000 | 1 week |
| Roadmap & Strategy Workshop | Fixed Price | $5,000 – $15,000 | 2–3 days |
| Architecture & Solution Design | Fixed Price | $8,000 – $25,000 | 2–5 weeks |
| Vendor Selection / RFP Support | Fixed Price | $5,000 – $12,000 | 2–4 weeks |
How We Charge
Engagement Models
Fixed Price
For clearly scoped projects with defined deliverables. Includes discovery, design, build, test, and go-live. SOW and project plan provided before work begins. No surprise billing.
Time & Materials
Ideal for ongoing development, continuous improvement, or projects with evolving scope. Billed at hourly rates with weekly or bi-weekly progress reporting.
Monthly Retainer
Best for post-go-live support and managed services. Includes SLA-backed response times, monthly performance reports, and a dedicated account manager.
Why GMDS
Why Choose GMDS for Dynamics 365?
20 years of enterprise IT experience, distilled into results you can measure.
Microsoft Certified
Our consultants hold active certifications across D365 Sales, Customer Service, Finance, Business Central, and the Power Platform.
Full-Stack D365
From licensing strategy to go-live and beyond — we handle every layer: functional, technical, integration, and managed services.
LA-Based, Nationwide
Headquartered in Los Angeles with clients across North America and South America. On-site consulting available in major markets.
Transparent Pricing
No hidden fees. Every engagement starts with a detailed SOW and either a fixed-price or Time & Materials agreement.
Fast Onboarding
Most projects kick off within 2 weeks of contract signing. 3-minute average response time on support tickets — guaranteed.
Post-Go-Live Partner
We don't disappear after launch. Flexible managed services retainers keep your D365 environment performing at its peak.
How We Work
Our Engagement Process
Predictable. Structured. Delivered on time.
Got Questions?
Frequently Asked Questions
How long does a typical D365 implementation take? ↓
Timelines vary by scope. A basic CRM Sales implementation typically takes 4–8 weeks. A full Finance & Operations ERP can take 6–18 months. We provide a detailed project plan and milestone schedule during the proposal phase before any commitment.
Do you offer fixed-price projects? ↓
Yes. For clearly scoped engagements we offer fixed-price SOW-based contracts with no surprise billing. Time & Materials is available for ongoing development, enhancements, and projects where scope evolves.
Can you migrate data from Salesforce, SAP, or Oracle? ↓
Absolutely. Data migration is one of our core competencies. We handle extraction, transformation, validation, and loading from most major platforms including Salesforce, SAP, Oracle, Sage, QuickBooks, and custom legacy databases.
Do you provide support after go-live? ↓
Yes — we offer tiered managed services retainers starting at $1,500/month for basic email support up to $15,000/month for dedicated PM and premium SLA. We also offer block-hour packages for ad-hoc development needs.
Is on-site consulting available? ↓
Yes. GMDS is based in Los Angeles and provides on-site visits for clients in the LA area and major US metro markets. We also serve South America via our Lima, Peru regional office. Remote delivery is available worldwide.
What Microsoft certifications does your team hold? ↓
Our consultants hold certifications including Microsoft Certified: Dynamics 365 Fundamentals, MB-910, MB-210 (Sales), MB-230 (Customer Service), MB-800 (Business Central), MB-300 (Finance & Operations), and PL-900 (Power Platform).
Free Consultation
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D365 Project
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What Happens Next
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